Help with Blesq AI
Write to us at any time. We answer every request from a person, not a bot, usually within one business day.
- Support email
- support@blesqai.com
- Telephone
- +7 (958) 187-81-26
- Company
- PRIKVEL-RASHA LLC (OOO "PRIKVEL-RASHA"), the developer of Blesq AI
- Legal address
- 109202, Moscow, Russia, 2-ya Karacharovskaya st., 1, bld. 1, floor 2, room 19, office 40
- Registration
- OGRN 1177746209321 · INN 7704395492
- Response time
- Within one business day, Monday to Friday
Generations and results
A generation failed, took too long or produced an unexpected result: send us the effect name and the approximate time, and we will find the request in our logs and return the credits if the fault is on our side.
Credits and payments
Questions about a purchase, a credit balance or a refund. Attach the date and amount of the payment so we can match it to the transaction.
Account and data
Access to your account, deletion of your data, or any request under the Privacy Policy. Write from the email address linked to the account.
Deleting your account
You can delete your account and everything stored with it directly in the app: open Profile, then Account, then Delete account. Deletion removes your uploaded photos, generated results and profile data. If you cannot access the app, write to support@blesqai.com from the address linked to the account and we will delete it for you. What we keep afterwards, and for how long, is described in the Privacy Policy.